Complaints about professionals

Complaints about dental professionals

If you are unsatisfied with the treatment, behaviour or service of a dental professional, please read our Who can help advice to find the best organisation to help. How to report a dental professional explains our process in more detail and the types of concern we can investigate including:
  • Very poor treatment.
  • Not having professional indemnity insurance.
  • Cross-infection issues (for example, using dirty equipment).
  • Being under the influence of drink or drugs.
  • Fraud or theft.

Please contact us if you wish to contact us make a complaint about the quality of our service.

Reporting a dental professional form

You can report a dental professional to us using the form below. If you would like to find out how we use the information you give us, please read our privacy statement.